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The rules of the observatory

Last updated: November 12, 2026

Terms of use

1. Who we are

Phoenix Chronos is a trade name owned and operated by Aaron Williams ("we", "us"). These terms apply to the website and app at phoenixchronos.com, the PHX Horizon Tickets, the Time Scorecard, alerts, and everything else we publish there (together, "the service").

2. Agreeing to these terms

By creating an account, subscribing, or using the service, you agree to these terms and to the privacy notice below. If you do not agree, please do not use the service.

3. Who can use the service

You must be 18 or older, and allowed by the laws where you live to use a service like this one. You are responsible for keeping access to your email account safe, because that is how you sign in.

4. What the service is, and what it is not

• Phoenix Chronos is an ongoing research project. Subscribers follow its findings: dates the research expects a market to turn, which way it is watching, the odds against an ordinary day, and how past tickets scored.
• Every subscriber at the same plan receives the same information. Nothing is tailored to you, your money, or your goals.
• It is not financial, investment, legal or tax advice, and not a recommendation to buy, sell or hold anything. Any trade shown (an entry, stop or target) is a research example, offered as a suggestion only.
• We are not a broker, an investment adviser, or a fund manager, and we do not handle your trades or your money.

5. Plans, payment and renewal

• Plans and prices are shown on the plans page. Paid plans renew automatically each month or year until you cancel.
• Payments may be taken by card through a payment provider, by bank transfer, or in crypto. Card details are handled by the payment provider; we never see or store them.
• Founding-member prices stay at the founding rate for as long as that subscription stays active without a break. If it ends, a new subscription is charged at the current price.
• We may change prices for future periods. We will tell you by email before a change applies to you.

6. Cancelling, and no refunds

• You can cancel at any time. Your plan stays active until the end of the period you have paid for, and then it does not renew.
• Payments are not refundable. We do not refund partial months or years, or a subscription once it has started. This applies where the law allows; where the law where you live gives you a right that cannot be waived, that right still applies.
• If a payment fails or a paid period ends, your account moves to the free Horizons Watch plan.

7. Fair use

Your subscription is for your own personal use. Please do not:

• share, resell, republish or broadcast the tickets, dials or other subscriber content, in whole or in part, without our written permission;
• share your account or sign-in links with others;
• copy the service by automated means (scraping), or try to get around how plans limit access;
• misuse the service, interfere with it, or use it for anything unlawful.

We may suspend or close an account that breaks these rules, without a refund.

8. Our content

The research, tickets, dials, scorecard, text, designs and the Phoenix Chronos name and logo belong to us. Subscribing gives you a personal right to view and use them for yourself while your plan is active. It does not transfer any ownership.

9. Results and accuracy

• Scorecard figures show how tickets have scored by one published rule. Figures marked as tested on past data were measured on history before launch, not live.
• Past results do not promise future results. Markets can and do behave differently from any research.
• We work carefully, but data can be late, incomplete or wrong, and the service may sometimes be unavailable. We provide the service "as is", without promises that it will be error-free or uninterrupted.

10. Limits of our responsibility

To the fullest extent the law allows, we are not responsible for any trading loss, lost profit, or other loss that comes from using, or relying on, the service. If we are found responsible for anything, our total responsibility is limited to the amount you paid us in the three months before the event. Nothing in these terms limits responsibility that the law does not allow us to limit.

11. Changes to the service and these terms

The research evolves, so the service will change over time: markets may be added or removed, and features may change. We may update these terms; when the change is significant we will tell you by email or in the app before it applies. If you keep using the service after that, the new terms apply.

12. Governing law

These terms are governed by the laws of the Republic of Panama. Before going to court, please contact us first; most questions can be settled simply.

Market risk

Trading and investing in markets, including indices, metals, currencies and crypto, involves a substantial risk of loss and is not suitable for everyone. Prices can move quickly against you, and you can lose more than you expect. Only trade with money you can afford to lose, and consider speaking with a licensed adviser about your own situation. Every decision you make with information from Phoenix Chronos is yours alone.

Privacy notice

What we collect

• Your email address: to sign you in, send alerts you choose, and contact you about your account.
• Your plan details: which plan you are on, when it started, when it is paid until, and a short note about how you paid (for example "bank transfer").
• Your alert choices, and, if you turn them on later, a device address for app notifications.
• Basic technical records that every website keeps for security and to keep the service running, such as the time of a visit and the address it came from.

We do not collect card numbers; payment providers handle those under their own privacy policies. We do not use advertising trackers, and we do not sell or rent your data to anyone.

Cookies and device storage

We use one small cookie to keep you signed in. Your chosen colour theme is remembered on your own device. There are no advertising or tracking cookies.

Who helps us run the service

We use a few trusted providers, who handle data only to provide their service to us:

• Cloudflare: hosting the website and storing account records;
• Resend: sending sign-in emails and alerts;
• Payment providers: taking payments, when you pay by card or through such a provider.

These providers may store data in other countries, including the United States. We may also share information when the law requires it.

How long we keep it

We keep your account details while your account is open. If you ask us to delete your account, we delete your details within 30 days, except records we must keep by law, such as payment records.

Your choices and rights

• Change which alerts you receive at any time in your account.
• Ask us for a copy of your details, to correct them, or to delete your account, by emailing [email protected].
• Where the law where you live gives you further rights over your data, we will honour them.

Children

The service is for adults 18 and over. We do not knowingly collect data from anyone younger.

Changes to this notice

If we change how we handle your data in a significant way, we will tell you before it applies.

Contact

Phoenix Chronos, owned and operated by Aaron Williams.
Questions about these terms, your account, or your data: [email protected]